Lake Greenfield Hotel values your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website and use our online booking engine.
Information We Collect
To process your reservations and payments, we collect the following information:
Personal Identifiers: Name, email address, phone number, and physical address.
Payment Information: Credit/debit card numbers, expiration dates, and billing details. (Note: Payments are processed securely via encrypted third-party payment gateways. We do not store raw card data on our local servers).
Technical Data: IP addresses, browser types, and cookies to improve your website experience.
How We Use Your Information
To process, confirm, and manage your hotel reservations.
To securely process payments and prevent fraudulent transactions.
To communicate booking updates, customer service responses, or promotional offers (where consented).
Data Security & Sharing
Security: We implement strict technical and organizational security measures (including SSL/HTTPS encryption) to protect your data during online transmission.
Third-Party Disclosures: We do not sell or lease your personal information. Your data is only shared with trusted third parties necessary to complete your transaction (e.g., bank processors, property management systems).
